Frank C

Crosby TX
June 5, 2024

I was referred to Duratech from a structural engineer I used to assess my property. They came highly recommended, and based on my experience, I understand why. To be in the foundation business, with this many positive reviews, you must be doing something right. Shout out to Steve who was my point of contact at Duratech from start to finish. Also to Pedro, the site manager who was not only kind and patient, he overly communicated and made himself available to my questions the entire time. I didn’t feel like a just another customer, but a valued one, and that’s rare these days. My experience: They showed up when they said they would, and held to a schedule every day. They were very efficient, and what I appreciated the most is they left the completed job site exactly the way it look when they started. Clean, plants put back, sidewalks rinsed, as if they were never there. Obviously the holes they dug, and the dirt were visible, but they returned it back to 99% of what it was when they started, and that was impressive. The lifetime warranty is proof they stand behind the quality of the work. Hard to find these days. I think the most important thing is that they did exactly what they said, and followed through. PLUS, their pricing was very, very fair compared to others. My neighbor used another company and paid 4X as much as I did, and the quality felt about the same. I can appreciate a company that isn’t trying to gauge or take advantage of it’s customers. Good work at a good price still exists with Duratech. Note: The best advice I can give anyone reading this is to be courteous and patient with companies like this, and they’ll treat you the same. We dealt with almost 3 weeks of delays due to the freeze, and rain each time we rescheduled. Regardless, they got me back into the schedule as quick as possible, and got 16 piers done in 4-days. Didn’t feel rushed, and they did everything by the book.